Terms of Service
Effective 2026-10-01. These Terms are a binding agreement between Cash Over Short LLC (“Cash Over Short,” “we”) and the business that installs the Cash Over Short application (“Merchant,” “you”). By installing or using Cash Over Short you accept them on behalf of the Merchant.
1. What Cash Over Short is — and is not
Cash Over Short is a read-only reporting tool. It reads transaction records that you have already created in your Clover account and applies fixed, documented rules to identify transaction patterns that fall outside thresholds you configure. Its output is informational.
Cash Over Short does not determine, allege, or imply that any person has engaged in theft, fraud, dishonesty, negligence, policy violation, or any other misconduct. Every alert, rate, comparison, count and label (including “activity risk” labels) is a description of transaction records and nothing more. Innocent explanations exist for every pattern the service can identify.
Cash Over Short is not a consumer reporting agency and its output is not a consumer report, background check, or employment screening report within the meaning of the U.S. Fair Credit Reporting Act or any similar law. It compares an employee's records only with records of the same Merchant; it never combines, shares or compares information across merchants.
2. Your responsibilities
- Decisions are yours. You are solely responsible for reviewing the underlying transactions, drawing any conclusion, and taking or not taking any action, including any employment action. You agree that you will not rely on Cash Over Short output as the sole basis for any adverse action against any person, and that you will conduct your own independent review before any such action.
- Notices to employees. Laws in a number of jurisdictions (including, without limitation, Connecticut, New York, Delaware, Colorado, California, Alberta, British Columbia and Ontario) require employers to give employees prior notice of electronic monitoring, to post notices, or to maintain policies. You represent that you have given, and will keep giving, every notice and will maintain every policy that applies to your use of Cash Over Short. Cash Over Short provides a template as a convenience only; it is not legal advice and may not satisfy your jurisdiction's requirements.
- Lawful use. You will use Cash Over Short only in compliance with applicable law, including employment, privacy, labour and anti-discrimination law, and only in accordance with the Acceptable Use Policy, which forms part of these Terms.
- Access. Anyone who opens Cash Over Short through your Clover account is acting for you. You are responsible for who in your organisation has Clover access sufficient to open the app.
3. Subscription and billing
Subscriptions are sold, billed and refunded by Clover through the Clover App Market under Clover's terms. We do not bill you directly and cannot issue refunds; billing questions go to Clover. Prices for your subscription remain those shown when you installed unless you uninstall and reinstall. We may change features, tiers and prices for new installations at any time.
4. Data
Our Privacy Policy describes what we read, what we store and for how long. In summary: we read employee, order, payment, refund, discount and cash-drawer records; we do not read or store your customers' personal information; we store nothing longer than 13 months after you uninstall. Under the California Consumer Privacy Act and similar laws we act as your service provider (or processor) and you are the business (or controller). We do not sell data and do not use your data to build anything offered to anyone else.
5. Availability
Cash Over Short depends on Clover's platform, on third-party hosting and email providers, and on the accuracy and completeness of the records in your Clover account. We do not promise that the service will be uninterrupted, that every transaction will be reviewed, that every pattern of interest will be identified, or that an alert will be delivered within any particular time. The absence of an alert means only that our rules did not fire; it is not a statement that nothing occurred.
6. No warranty
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE MAKE NO REPRESENTATION THAT THE SERVICE WILL DETECT, PREVENT, REDUCE OR RECOVER ANY LOSS.
7. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CASH OVER SHORT LLC, ITS OWNERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, OR FOR ANY CLAIM BY ANY EMPLOYEE, CONTRACTOR, CUSTOMER OR OTHER THIRD PARTY ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE OR FROM ANY ACTION YOU TAKE OR DO NOT TAKE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE SUBSCRIPTION FEES CLOVER REMITTED TO US FOR YOUR ACCOUNT IN THAT PERIOD. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest amount permitted.
8. Indemnity
You will defend, indemnify and hold harmless Cash Over Short LLC and its owners, employees and contractors from any claim, demand, loss or expense (including reasonable legal fees) arising from (a) any employment, disciplinary or other action you take or decline to take, (b) any failure to give a notice or maintain a policy required by law, (c) any claim by a current or former employee or contractor relating to your use of the service, or (d) your breach of these Terms.
9. No third-party beneficiaries
These Terms are for the benefit of you and Cash Over Short LLC only. No employee, contractor, customer or other person has any right under them, and no such person may rely on the service or its output for any purpose.
10. Records and legal process
Alert records are stored so that they cannot be edited after creation. If we receive a subpoena or other legal process seeking records relating to your account we will, where lawful, notify you before responding. Nothing produced by the service is represented by us to be admissible or reliable for any legal proceeding; its suitability for any such use is for you and your counsel to judge.
11. Termination
You may uninstall at any time from Clover. We may suspend or end the service for breach of these Terms, for legal or platform reasons, or on 30 days' notice for any reason. Sections 1, 2, 6 through 10 and 12 survive termination.
12. Governing law; disputes
These Terms are governed by the laws of the Commonwealth of Virginia, United States without regard to conflict-of-laws rules. Any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Loudoun County, Virginia; either party may instead bring an individual claim in small-claims court. CLASS AND REPRESENTATIVE ACTIONS ARE WAIVED TO THE EXTENT PERMITTED BY LAW. Merchants located in Canada may bring claims in the courts of their province if arbitration is unavailable under local law.
13. Changes; contact
We may update these Terms by posting a new version with a new effective date; continued use after that date is acceptance. Questions: support@cashovershort.com, Cash Over Short LLC, Ashburn, Virginia, USA.
Cash Over Short identifies unusual transaction patterns. It does not determine whether theft, fraud or misconduct occurred. Reviewing transactions and making employment decisions is the merchant's responsibility.